Hello everybody, I am Annika Boentert and one of the trainers in this programme. I am a professor for higher education management and quality management at FH Münster, and at the same time the managing director of our Wandelwerk – Centre for Quality Assurance and Enhancement. Together with my colleagues, I am therefore involved in many practical subjects and projects of quality management like evaluation and accreditation procedures, study programme or university development and process management and digitalization. Even though I am one of your trainers, I am above all curious to learn more about your professional contexts, your experiences and questions. I am looking forward to meeting you soon!